Customer Support

Did you know?

You can arm or disarm your system, view or change your account information, and access your invoices from your 'My Verisure' App or Customer Area.

Experiencing issues?

We pride ourselves on delivering the best solutions for our customers. However, if you are experiencing any issues or are dissatisfied with the any aspect of the service you have received from Verisure, please contact our Customer Service Team through the channels above. Please allow us 5 working days to fully investigate your complaint and respond to you.

Not satisfied with this resolution?

We are sorry to her that you aren't happy with your resolution so far. We make it our priority to make sure any issues that you may have are dealt with rapidly and completely. If you have not yet found a solution to your query and you wish to escalate it higher, please click here for more information.

If you don't have a Verisure Alarm system and want a free quote within the next 30 seconds, or want to get in touch with a member of our team, please follow the link here.

Thinking about leaving us?

We are sorry that you do not wish to continue with the service.

For your convenience, you can contact our Customer Service team via phone on 1800 856 060 to notify us of your intention to cancel.